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Help

Have questions? No problem. We have answers and tips to help you along the way. Take a look at our list of Frequently Asked Questions and Tips, below. If you don't see an answer to your question, you can Contact Us.

How Do I Get My Organizer?

Once you complete the checkout process an Order Confirmation screen will appear. On that screen is a Download Now button. Simultaneously, two emails are sent to the address you provided during checkout. The first email is an order confirmation and receipt. The second email, with the Subject "Your downloads are ready" contains a link to your product. You can click on this link to download your product if you do not click on the Download Now button. If you click the Download Now button a Save As... dialog box will appear (the exact name of the box may vary depending on your operating system and device). Save the file where you can later find it. You will need to know where the file is located to load it into your PDF Annotation software.

How Do I Use My Organizer?

We recommend the use of a tablet, such as the Apple iPad, and a stylus (like the Apple Pencil). You also need some form of PDF annotation software (or application, as software is called on smart phone and tablets). Your software user's guide will explain how to load a PDF file into your software. However, you may also use your Organizer in printed form. All of the Organizer pages are formatted for printing as 8 1/2 x 11 inch no-margin pages.

I Want to Type Information In My Organizer, Will It Line Up?

While we cannot test every application or device, we can report that typing text using the GoodNotes application with the font Noteworthy-Light at size 20 lines up perfectly on all lines, dots, and grid in our Organizer.

Can I Get A Refund?

We think you will love your Organizer, however, since the product is a PDF file that is delivered electronically and cannot truly be "returned", we do not issue refunds.

I Love My Organizer, Can I Share It With Someone Else?

No. Our digital products are covered by Copyright law and may not be shared with others. Believe us, your family and friends will be grateful when you share our website with them!

Have a question not covered here?

Contact us. We may select your question for inclusion in a future release of these Help Notes and Tips.